Telehealth InformedConsent
Information to review before consenting to a telehealth consultation.
Nature of telehealth
Telehealth uses electronic communications to support evaluation and care when permitted by law. It may involve asynchronous forms, secure messaging, video, or other remote tools.
Back to topBenefits and limitations
Remote care may improve access but can have technology, privacy, examination, and information limitations. A clinician may require in-person care, testing, or referral.
Material risks of telehealth include:
- a clinician making decisions without a physical examination, which may mean a condition is missed or misjudged
- incomplete or inaccurate information you provide leading to an inappropriate recommendation
- delays in evaluation or treatment caused by technology failure, connectivity, or scheduling
- the possibility that electronic transmission of your information is intercepted or accessed by an unauthorized person despite security safeguards
- side effects or adverse reactions to any prescribed treatment, which are addressed through follow-up rather than in person
Alternatives to telehealth include an in-person visit with a local clinician, urgent care, and choosing not to seek treatment; a clinician can discuss these with you.
Telehealth is not for emergencies — call 911 or go to the nearest emergency department for chest pain, difficulty breathing, severe allergic reaction, suicidal thoughts, or any severe or rapidly worsening symptom.
You may withdraw this consent at any time, in writing to support@bluetailwellness.co, without affecting care you have already received and without penalty; withdrawing consent may mean care cannot continue through this platform.
Back to topConsent
Submitting the intake does not guarantee treatment. A clinician determines whether telehealth and any treatment are appropriate.
By continuing, you confirm that you have read and understood this consent, that you have had the chance to ask questions, that you are physically located in a state where the clinician is licensed at the time of care, and that you consent to evaluation, treatment, and follow-up by telehealth, including asynchronous review of your intake. You consent to your information being shared with the clinician, the pharmacy, and other providers involved in your care as described in the Notice of Privacy Practices. Consultations are not recorded or photographed unless you are told in advance and give separate consent; you may decline recording and still receive care. Some states impose additional requirements — such as a synchronous audio or video interaction before a prescription may be issued, a separate written consent, or restrictions on prescribing certain medications — and your clinician will meet the requirements of your state, which may mean an additional step or that care cannot be provided in your state. A copy of this consent is available on this page at any time and can be emailed to you on request.
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